Terms and Conditions

Our terms and conditions laid out below are regarding the purchase of wax melts and all other products sold by Aurora by Moonlight. Please consider this section carefully before purchasing from us.

Delivery

We currently send out all UK orders First Class with Royal Mail. Once payment has been received orders will be processed and dispatched within 1-3 working days.

All International orders are sent out Royal Mail International Standard, however if you wish to specifically upgrade postage please contact us directly via email to discuss before purchase.

If you have any issues with receiving your order please contact us directly via email: kate@aurorabymoonlight.com

Returns

Returns are accepted within a 30 day period starting from the day of purchase. Items eligible for return must be in unused condition and returned in the same condition they were sent, including all packaging. To request a return please email kate@aurorabymoonlight.com and attach any photos along with order confirmation receipt and we can discuss next steps.

Contact Information

Any other queries regarding our terms and conditions, or other questions please email kate@aurorabymoonlight.com